Gaya APA
Kasmir, S.E., M.M.. (2005).
Etika Customer Service .
Jakarta:
PT. Raja Grafindo Persada.
Gaya Chicago
Kasmir, S.E., M.M..
Etika Customer Service.
Jakarta:
PT. Raja Grafindo Persada,
2005.
Text.
Gaya MLA
Kasmir, S.E., M.M..
Etika Customer Service.
Jakarta:
PT. Raja Grafindo Persada,
2005.
Text.
Gaya Turabian
Kasmir, S.E., M.M..
Etika Customer Service.
Jakarta:
PT. Raja Grafindo Persada,
2005.
Print.